Program T&C and Refund Policy
Program Terms and Conditions
Any family that has purchased our services has agreed to these terms and conditions.
The parties have entered into this Agreement to provide services to the student. In connection with providing such services and as an element of the consideration for entering into this Agreement, the Parent/Student agrees to accept the following terms and conditions of this Agreement and in consideration of the mutual promises herein contained, the receipt and sufficiency of which is hereby accepted/eGuruzy Learning and Parent/Student agree as follows.
Fees Payable to the Company
Refund Policy
Once your first session has occurred, students/families have 72 hours to express their concern and provide feedback by emailing us at support@eguruzy.com. If necessary, we will switch the consultant/mentor assigned to deliver services to ensure client satisfaction and to resolve the situation. We want to move forward in the best way possible to support your child to ensure a positive experience.
It is your responsibility to let our team know after your child’s first session, within 72 hours, if you are unsatisfied with our services and share your concerns with us to receive a refund. After the 72 hours of your first session with the consultant, no refunds will be processed.
We encourage families to use our services to the fullest extent. Should Families/Students decide not to use all of the services purchased or mentorship sessions purchased, there will be no partial refunds on your initial purchase price.
Refund processing: All refunds granted will be completed less the processing fee. This is variable depending on the platform used to purchase the services and can range between 5% and 8%. These fees are determined by the banks, credit card companies and payment processors, not by eGuruzy or Counseling Shortcuts.
Refund Timeline
We understand that circumstances may change, and we strive to provide a fair refund policy. Below is our refund timeline for eGuruzy Learning programs:
1. Refund Eligibility
Refunds are applicable only under the following conditions:
- A refund request is submitted within the allowed timeframe (detailed below).
- The request meets the eligibility criteria outlined in our Terms and Conditions.
2. Refund Request Deadlines
| Program Type | Refund Request Deadline | Refund Amount |
|---|---|---|
| One-Time Sessions | 24 hours before the scheduled session | Full refund minus transaction fees |
| Short-Term Courses (1-4 weeks) | Within 7 days of program start | 50% refund |
| Long-Term Courses (4+ weeks) | Within 15 days of program start | 75% refund |
| Custom Learning Plans & 1:1 Tutoring | Within 7 days of first session | Prorated refund based on used hours |
| Specialized Learning Programs | Non-refundable unless exceptional circumstances apply* | Case-by-case basis |
*Exceptional circumstances include medical emergencies or documented unforeseen hardships. Proof may be required.
3. Refund Processing Time
- Approved refunds will be processed within 7-14 business days from the date of approval.
- Refunds will be issued using the original payment method.
- Any applicable transaction fees may be deducted.
4. How to Request a Refund
To request a refund, please email support@eguruzy.com with the following details:
- Full Name
- Program Name
- Payment Receipt or Transaction ID
- Reason for Refund Request
We review refund requests within 3-5 business days and will notify you of the outcome via email.
For any questions, feel free to contact our support team.
Shipping Timeline & Details
1. Digital & Dedicated Program Access
Since eGuruzy Learning primarily offers online courses, online certification courses and 1-on-1 dedicated learning and counseling programs, most resources and course materials are delivered digitally. Below is the expected delivery timeline for each service:
| Program Type | Delivery Method | Estimated Delivery Time |
|---|---|---|
| Live 1:1 Sessions | Virtual Meeting Link (Email) | Sent within 24 hours of booking confirmation |
| Short-Term & Long-Term Courses | Online Portal Access (Email) | Within 24 hours of payment confirmation |
| Custom Learning Plans | Personalized Digital Materials (Email) | Sent within 3-5 business days |
| Specialized Learning Programs | Digital/Physical Materials (if applicable) | Varies (details provided at enrollment) |
2. Physical Material Shipping (If Applicable)
In cases where a program includes printed materials or other physical resources:
- Processing Time: Orders are processed within 3-5 business days after purchase.
- Shipping Methods: Standard shipping via recognized carriers (e.g., USPS, FedEx, DHL, BlurDart).
- Estimated Delivery:
- Domestic Orders: 7-10 business days
- International Orders: 10-21 business days, depending on location
- Domestic Orders: 7-10 business days
3. Tracking & Support
- If applicable, tracking details for physical shipments will be sent via email once the order is dispatched.
- If you do not receive digital access or physical materials within the specified timeframe, contact us at support@eguruzy.com.
4. Shipping Fees & Responsibilities
- Digital materials are included in the course fee (no shipping costs).
- Physical shipments may include additional shipping fees, calculated at checkout.
- eGuruzy is not responsible for delays caused by customs, courier issues, or incorrect addresses provided at checkout.
For any shipping-related questions, feel free to reach out to our support team.
Hourly and Session Expectations
The number of hours of support or number of sessions that your child will receive varies depending on the package you have chosen, the needs of your child, and the amount of support required. For example, our essay editing team does various rounds of editing work to save you and your child time, and we also have consultants ensuring everything is handled in a timely and effective way including the application submission process online. Rest assured that our goal is to provide a world-class service to you as a family. Everything is customized to each child as every child is different, yet we follow a time-tested and results-oriented process that we have refined and perfected over many years working with thousands of students. You will be paired with a team member to ensure great results in an accelerated time frame. Your welcome email will give you the exact details of what is included in your service purchase.
Course T&C
Courses Terms and Conditions
Any family that has purchased our courses of https://digital.eguruzy.com/ has agreed to these terms and conditions.
The parties have entered into this Agreement to provide services to the student. In connection with providing such services and as an element of the consideration for entering into this Agreement, the Parent/Student agrees to accept the following terms and conditions of this Agreement and in consideration of the mutual promises herein contained, the receipt and sufficiency of which is hereby accepted/eGuruzy Learning and Parent/Student agree as follows.
Website and Service, Terms and Conditions – General (https://digital.eguruzy.com/)
he eGuruzy website (“Website”) and related services (together with the Website, the “Service”) are operated by Eguruzy Learning Shortcuts Private Limited. (“eGuruzy”, “us” or “we”). Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. eGuruzy may amend, update or change these Terms and Conditions. If we do this, we will post a notice that we have made changes to these Terms and Conditions on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Terms and Conditions the date these terms were last revised. Any revisions to these Terms and Conditions will become effective the earlier of
(i) the end of such 7-day period or
(ii) the first time you access or use the Service after such changes. If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access or participate in the Service.
The Service allows users to prepare for any examination online. Users interested in learning or practicing are presented with different types of educational activities. eGuruzy may, in its sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.
Registration
In connection with registering for and using the Service, you agree
(i) to provide accurate, current and complete information about you and/or your organization as requested by eGuruzy;
(ii) to maintain the confidentiality of your password and other information related to the security of your account;
(iii) to maintain and promptly update any registration information you provide to eGuruzy while registering or during your usage of eGuruzy services, to keep such information accurate, current and complete; (iv) to be fully responsible for all use of your account and for any actions that take place through your account;
(v) By signing up on eGuruzy you deemed to have given your consent to be contacted by us via phone calls and/or SMS notifications and offer you our services, imparting product knowledge, offer promotional, offers running on website/app, offers offered by the associated third parties and also order/shipment/delivery related updates, irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize eGuruzy to give you a call for the above mentioned purposes.
(vi) You are required to provide your examination registration information for the purpose of our internal estimation of successful candidates. If you do not provide the information, your partial or full access to the website content and/or other eGuruzy services may be blocked. No refund will be provided in such a scenario. We assure you that we will not use this information for any other purpose or share this information with any third party.
Your Representations and Warranties
You represent and warrant to eGuruzy that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the Constitution of India and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from India and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit to eGuruzy and that you have the right to grant us a license to use that material.
Inappropriate Use
You will not upload, display or otherwise provide on or through the Service any content that:
(i) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or infringes upon the right of any third party (including copyright, trademark, privacy, publicity or other personal or proprietary rights); or
(ii) in eGuruzy sole judgment, is objectionable or which restricts or inhibits any other person from using the Service or which may expose eGuruzy or its users to any harm or liability of any kind.
Indemnification of eGuruzy
You agree to defend, indemnify and hold harmless eGuruzy and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities, and damages whatsoever, including attorneys’ fees, arising out of or relating to your access or use of the Service, any false representation made to us (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any service we provide to you is inaccurate, inappropriate or defective in any way whatsoever.
Delivery T&C
eGuruzy Learning Products & Services Delivery Agreement
Company Name: Eguruzy Learning Shortcuts Private Limited (“Company”, “We”, “Us”)
Website: www.eguruzy.com
Customer/User: (“You”, “Client”, “User”)
What Information Does eGuruzy Learning Collect?
This Agreement outlines the terms and conditions governing the delivery of all products and services offered by the Company, including but not limited to:
Academic Counseling & Guidance Sessions
Personalized Study Programs
Subject-Specific Tuition (Online/Offline)
Entrance / Competitive Exam Preparation (CUET, JEE, etc.)
Paid Resources, Notes, and Recorded Materials
Any bundled or one-time educational services
Mode of Delivery
All services will be delivered digitally unless otherwise specified in the offer.
Live sessions shall be conducted via authorized platforms (LMS, MS Teams, Zoom, Google Meet, etc.).
Recorded content, notes, and worksheets will be shared through secure company-managed platforms or email/WhatsApp/LMS, as applicable.
For in-person sessions (if applicable), location, timing, and frequency will be mutually decided and confirmed in writing.
Timeline & Scheduling
Delivery timelines vary by program and package. You will receive a session calendar or module plan within 3 business days of enrollment.
Session scheduling is subject to counselor availability and shift assignments.
Rescheduling or cancellations must follow the 24-hour notice policy; otherwise, the session is considered delivered.
Responsibilities
Company Responsibilities:
To deliver services as described in your enrollment plan/package.
To maintain quality standards in content, delivery, and support.
To ensure access to assigned educators or counselors.
User Responsibilities:
Attend sessions as per schedule.
Provide required academic inputs and documentation honestly.
Avoid abusive behavior or misrepresentation in any form.
Non-Delivery & Disputes
If any part of the service is not delivered:
The user must report the issue within 48 hours of the missed delivery via email at [support@eguruzy.com].
Resolution will be attempted via rescheduling, substitution, or refund as per company policy.
Refunds & Cancellations
All refund and cancellation terms are governed by the separate Refund Policy available at [https://eguruzy.com/programs-terms].
Once a session or module is marked delivered, it is non-refundable.
Alias Usage Policy
Alias / Operational Name Usage Policy
Effective Date: 25th November 2022
Last Updated: 31st March 2023
At Eguruzy Learning Shortcuts Private Limited, we value transparency, professionalism, and compliance with applicable laws. This policy outlines the framework under which alias or operational names may be assigned and used by employees, contractors, and representatives of the Company.
Objective & Rationale
The use of alias or operational names serves legitimate business purposes, including but not limited to:
Protecting employee privacy in external communication
Ensuring brand consistency in domestic and international markets
Streamlining client interactions by standardizing communication identities
Enabling clear distinction of roles across teams
The adoption of aliases under this policy is consistent with the Companies Act, 2013, the Indian Contract Act, 1872, the Information Technology Act, 2000, and relevant labour laws.
Definitions
- Alias / Operational Name: A name, role-based identity, or designation created and assigned by the Company for professional and branding purposes.
- Legal Name: The actual name of an individual as per government-issued identification and Company HR records.
- Company: Eguruzy Learning Shortcuts Private Limited, including its subsidiaries, affiliates, and authorized representatives.
Scope of Application
This policy applies to all:
Employees (full-time and part-time)
Interns, trainees, and apprentices
Contractors and consultants
Any representative authorized to communicate on behalf of the Company
Conditions of Use
Alias/operational names may be used in:
Client communication (emails, calls, chats)
Marketing, sales, and support channels
Training, operational, and branding activities
Alias/operational names shall not be used in:
Employment contracts, payroll, and HR records
Tax filings, PF/ESI, or government submissions
Bank accounts, invoices, or statutory financial documents
Legal contracts, court submissions, or compliance filings
The legal name of the individual shall always govern:
Employment, remuneration, and compliance records
Legal liability and obligations under the law
Confidentiality & Non-Disclosure
All alias/operational identities are confidential information and the exclusive intellectual property of the Company.
Employees and contractors are prohibited from:
Disclosing alias-to-legal-name mappings to external parties without written authorization.
Using aliases for personal or unauthorized business purposes.
Retaining or misusing aliases post-employment/engagement.
Any breach will be treated as a violation of the Non-Disclosure Agreement (NDA) and may trigger disciplinary and legal action.
Employee & Contractor Obligations
Employees must strictly follow Company instructions when using alias identities.
Misuse, impersonation, or fraudulent use of aliases will constitute gross misconduct.
Upon termination or resignation, all alias access will be revoked immediately.
Unauthorized post-exit use of aliases shall be actionable under:
Indian Penal Code, 1860 (Sections 405 & 415 – Breach of Trust & Cheating)
IT Act, 2000 (Section 66D – Cheating by Personation using Computer Resources)
Indian Contract Act, 1872 (Breach of Contract & Confidentiality)
Teacher T&C
Terms of Services for Shiksha Mitra Partner
Any Shiksha Mitra Partner that is associated with eGuruzy Learning has agreed to these terms and conditions.
The parties have entered into this Agreement to provide services to the student. In connection with providing such services and as an element of the consideration for entering into this Agreement, the Service Provider agrees to accept the following terms and conditions of this Agreement and in consideration of the mutual promises herein contained, the receipt and sufficiency of which is hereby accepted between eGuruzy Learning and Shiksha Mitra Partner agree as follows.
Introduction
www.eguruzy.com is an online portal, owned by eGuruZy Learning Shortcuts Private Limited, a private limited company incorporated in India, with the goal of sparking the joy of learning in kids.
These Terms and Conditions govern the engagement and conduct of all shiksha mitra partner associated with www.eguruzy.com, owned and operated by eGuruZy Learning Shortcuts Private Limited, a company incorporated under the Companies Act, 2013, with its registered office in India.
As a Shiksha Mitra Partner, you agree to operate under one of the two defined business models:
COCO (Company Owned, Company Operated)
Under the COCO model, the learning center, digital service unit, or operational structure is fully owned and directly managed by eGuruZy Learning Shortcuts Private Limited. In this model:
All operations, including student enrollment, fee collection, and candidate management, are centrally handled by the company.
Teachers and academic staff are engaged directly by the company and are not permitted to collect fees or engage in any direct financial transaction with students or parents.
All services are provided strictly under the eGuruzy Learning brand, with the company’s processes, curriculum, schedules, and technology platforms.
Shiksha Mitra Partners receive their incentives/professional fee or remuneration as per their formal employment or service agreement with the company.
Any deviation from defined teaching hours, processes, or standards may result in corrective action as per company policy.
POCO (Partner Owned, Company Operated)
Under the POCO model, the infrastructure is owned by a third-party partner, but the operations, academics, and service delivery are fully controlled and managed by the company. In this model:
Teachers are assigned based on daily/hourly teaching commitments, but remain under the direct operational and academic control of the company.
Fee collection, student enrollment, and academic management are strictly managed by the company, not by the shiksha mitra partner or the individual teachers.
Shiksha Mitra co-branded Partner follow the company’s curriculum, tools, policies, and branding at all times.
Teachers engaged in a POCO setup are prohibited from directly interacting with students/parents for financial or service-related decisions.
Remuneration is paid directly by the company, as per the terms outlined in the service agreement.
General
“www.eguruzy.com“ (hereinafter, the “Website”) is owned and operated by eGuruZy Learning Shortcuts Private Limited (“Company”, “eGuruzy Learning”), a company incorporated under the Companies Act.
You are advised to read and understand these Terms carefully as moving past the home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies, which constitute a legally binding agreement between you and the website. These terms are to be read along with the Privacy Policy and any other policies on the website
This document is an electronic record published in accordance with the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the Rules and Regulations, Privacy Policy and Terms of Service for access or usage of the website and being generated by a computer system, it does not require any physical or digital signatures.
For the purpose of these Terms of Use, along with any amendments to the same, and wherever the context so requires “You”, “Your” or “User” refer to the person visiting, accessing, browsing through and/or using the Website at any point in time. The term “We”, “Us”, “Our” shall mean and refer to the website and/or the Company, depending on the context.
The headings of each section in this Agreement are only for the purpose of organizing the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value.
We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the Website or avail any of its services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.
Security
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
License And Access
The Company grants you a limited sub-license to access and make official use of the LMS Site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. Such limited sub- license does not include/permit any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or of the Company and/or its affiliates without the express written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any server, computer, network, or to any of the services offered on or through the Site, by hacking, ‘password mining’ or any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information which:
- belongs to another person and to which you do not have any right;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
- harms minors in any way;
- infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
- threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation; or
- is misleading or known to be false in any way.
Communications
By using this Website, it is deemed that you have consented to receiving calls, autodialed and/or pre-recorded message calls,
e-mails, from us at any time with the use of the telephone number and e-mail address that has been provided by you for the use of this website which are subject to the Privacy Policy. The user agrees to receive promotional communication and newsletters from the Company and its partners.
This includes contacting you through information received through other parties. The use of this website is also your consent to receive SMSes from us at any time we deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing by sending an email to teachersupport@eguruzy.com
You may also be contacted by Service Providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by us. Such contact will be made only in pursuance of such objectives, and no other calls will be made.
The sharing of the information provided by you will be governed by the Privacy Policy and We will not give out such contact information of yours to third parties not connected with the Website.
Payment
The following payment options are available on the Application:
- Domestic and international credit cards issued by banks and financial institutions that are part of the Visa, Mastercard & Amex Card networks;
- Visa & Mastercard Debit cards;
- Netbanking/Direct Debit payments from select banks in India. A list of available options will be made available at the time of the Purchase.
- Payment Wallets
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / MasterCard / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other applicable provider in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favor of the Company.
The User is further aware that in case of third party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the Company has no control over the same.
User Obligations
You are a restricted user of this website.
- You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the website. With our prior permission limited use may be allowed. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
- You agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface that is provided by the website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website. You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content.
3. In places where this website allows you to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
- Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
- Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
- Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
- Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- Post any file that infringes the copyright, patent or trademark of other legal entities;
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
- Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner;
- Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of the website, including any website Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
- Disrupt or interfere with the security of, or otherwise cause harm to, the Website, system resources, accounts, passwords, servers or networks connected to or accessible through the Website or any affiliated or linked sites;
- Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section;
- Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of this website or other third parties;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Violate any applicable laws or regulations for the time being in force within or outside India;
- Violate the Terms of Service including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognizable offense or prevent investigation of any offense or is insulting any other nation;
- Publish, post, disseminate information that is false, inaccurate or misleading; violate any applicable laws or regulations for the time being in force in or outside India;
- Directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
- Create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers.
You shall not engage in advertising to, or in solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Service to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in our sole discretion, believe it necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deem appropriate in our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.
We have no obligation to monitor the materials posted on the Website. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service. Notwithstanding this right,
you remain solely responsible for the content of the materials you post on the website and in your private messages. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
Copyright and Trademark
The Company, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content and other materials which appear on the Site. Access to or use of the Site does not confer and should not be considered as conferring upon anyone any license to the Company or any third party’s intellectual property rights. All rights, including copyright, in and to the Site are owned by or licensed to the Company. Any use of the Site or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the Company.
You may not modify, distribute or re-post anything on the Site for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo or mark in any manner.
References on the Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the Company’s endorsement, sponsorship or recommendation of the third party, the information, its product or services.
The Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link of any third party websites, you do so entirely at your own risk and expense.
Disclaimer Of Warranties And Liabilities
You expressly understand and agree that, to the maximum extent permitted by applicable law:
The website, services and other materials provided by this website is on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, eGuruzy Learning makes no warranty that
- Your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free;
- Materials, information and results obtained will be effective, accurate or reliable;
- Any errors or defects in the website, services or other materials will be corrected.
To the maximum extent permitted by applicable law, we will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. eGuruzy Learning also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.
The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at his/her own discretion and risk and he/she will be solely responsible for any damage to his/her computer systems or loss of data that results from the download of such material or data. We are not responsible for any typographical error leading to an invalid coupon. eGuruzy Learning accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
We shall not be liable for any third party product or services. The advertisement available on e-mail or website with respect to the third party website or the products and services are for information purpose only.
Indemnification And Limitation Of Liability
You agree to indemnify, defend and hold harmless this website/company including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms of service. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the website, any claim that your material caused damage to a third party, your violation of the terms of service, or your violation of any rights of another, including any intellectual property rights.
In no event shall eGuruzy Learning, its officers, directors, employees, partners or suppliers be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not we have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the website, services or materials.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
Termination
This User Agreement is effective unless and until terminated by either you or the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of The Website. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site.
Such termination will be without any liability to the Company. The Company’s right to any Comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s) already ordered from the Site or affect any liability that may have arisen under the User Agreement prior to the date of termination.
Hosting Of Third Party Information
The website hosts information provided by third parties. We are in no manner responsible to you for the accuracy, legitimacy and trueness of the information so hosted. We take reasonable care to ensure such accuracy but we are not responsible for the information so furnished. You agree to not hold us liable for the falsification of any such provided information.
Disputes And Jurisdiction
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.
- Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case both parties accept the proposed name, the said person shall be appointed as sole mediator. In case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties.
- b. Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Uttar Pradesh, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties.If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Uttar Pradesh, India.
If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Uttar Pradesh.
Privacy
We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.
Remuneration Policy
Consideration to be paid by the Company to You shall be governed by the specific Agreements entered into with You, at the time of Teacher Onboarding.
eGuruzy Learning Referral Program
- The eGuruzy Learning Referral Program allows registered eGuruzy Learning users to earn cash back when a person they refer to subscribe to the eGuruzy Learning programs. Cashback can be redeemed against merchandise available on the Company website.
- eGuruzy Learning reserves the right to modify or terminate offers at any time without prior notice. eGuruzy Learning also reserves the right to deny a claim to the offer at its sole discretion, for misuse of the offer, and eGuruzy Learning shall not be obliged to give an explanation for the same.
- eGuruzy Learning services shall be governed by the terms and conditions declared at https://eguruzy.com/programs-terms
In case of any query regarding the offer, please email us at teachersupport@eguruzy.com
Miscellaneous Provisions
- Entire Agreement: The terms and conditions set forth in this Section 3 and any additional or different terms expressly agreed by Client and Service vendor shall constitute the entire agreement and understanding of Client and Service vendor with respect to each Service Contract and shall cancel and supersede any other prior or contemporaneous discussions, agreements, representations, warranties, and/or other communications between them. Notwithstanding the foregoing, the Client and Service vendor shall always remain subject to the terms of the user Agreement.
- Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party’s right at a later time to enforce the same. No waiver by either party of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other breach of this Agreement.
- Severability: If any provision of this Agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement shall in no way be affected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such a case, this Agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.
eGuruzy Learning Referral Program
- The eGuruzy Learning Referral Program allows registered eGuruzy Learning users to earn cash back when a person they refer to subscribe to the eGuruzy Learning programs. Cashback can be redeemed against merchandise available on the Company website.
- eGuruzy Learning reserves the right to modify or terminate offers at any time without prior notice. eGuruzy Learning also reserves the right to deny a claim to the offer at its sole discretion, for misuse of the offer, and eGuruzy Learning shall not be obliged to give an explanation for the same.
- eGuruzy Learning services shall be governed by the terms and conditions declared at https://eguruzy.com/programs-terms
In case of any query regarding the offer, please email us at teachersupport@eguruzy.com
Teacher Support
If you have any questions about this Agreement, the practices of eGuruzy Learning, or your experience with the Service, you can email us at teachersupport@egruuzy.com
Terms & Conditions For Mobile Applications
By downloading or using the apps, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to eGuruzy Learning.
eGuruzy Learning is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
In order to honor that trust, eGuruzy Learning adheres to ethical standards in gathering, using, and safeguarding any information you provide. eGuruzy Learning Shortcuts Private Limited [operating under the brand name eGuruzy Learning (B2B) & Counseling Shortcuts (B2C)], is a top edtech company providing 1:1 Live tuitions, personalized learning management program, career guidance program, public speaking, academic, skill development and creative writing programs for learners.
You should be aware that there are certain things that eGuruzy Learning will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but eGuruzy Learning cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, eGuruzy Learning cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, eGuruzy Learning cannot accept responsibility.
With respect to eGuruzy Learning responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. eGuruzy Learning accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android & iOS
– the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. eGuruzy Learning does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
AGREEMENTS
DEFINITIONS
For the purpose of convenience certain words/phrases have been defined here whose meaning is described herein.
- Eguruzy Learning Shortcuts Private Limited. and any of its associate concerns, or wholly owned subsidiaries, and their promoters, directors, managers, employees, shareholders etc. are referred to as individually or collectively as “The Company”.
- Any package, product offered by the company to its customers, whether Virtual or Physical, is termed as “The Package”. For comprehensive details of the individual packages, please visit the official website at https://eguruzy.com
- The new/old user of any product/package offered by “the company” is referred to as “Customer”.
- The “Customer” availing the optional free entrepreneurship development opportunity is referred to as an “Associate”, or “Independent Channel Partner” or “Affiliate Marketer”. Customer and Affiliate Marketer are collectively known as “partners”
- www.eguruzy.com and its sub-domains are referred to as the company website. info@eguruzy.com is the official email of the company.
Terms and Conditions, User Agreement and Associate Agreement are collectively referred to as “Conditions of Contract” between the company and the Customer/channel partner/ Affiliate Marketer, and must be read together for all purposes.
TERMS AND CONDITIONS
“The package” is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of “the Package” constitutes your agreement to all such terms, conditions, and notices. You agree to familiarize yourself with the terms of use and other terms and guidelines as available on the company website and agree to abide by them.
1. Personal and Non-Commercial use Limitation
The Package” is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from “the Package”. This provision also applies to “the Package” documentation, including without limitation all information/ illustration/ software/ content contained in it.
2. Links to Third Party
“The Package” may contain links to web sites or publications, operated by parties other than “the company”. The company does not control such web sites, publications and is not responsible for their contents. Inclusion of links to such web sites and publications does not imply any endorsement of the material on such web sites/publishing houses or any association with their operators/ promoters.
3. No Unlawful or Prohibited use:
As a condition of your use of “the Package”, you warrant to “the company” that you will not use “the Package” for any purpose that is unlawful or prohibited by the user agreement or these terms and conditions, and issued notices.
4. Limitation of Support
That the customer understands and acknowledges that he is buying a self use package, which comprises of Online self paced learning and certification courses, live courses, Live realtime LearnHub one on one programs, self help books, CDs, DVDs and or eBooks, Audio Books, etc. without any monitoring or technical support. That the customer is qualified and able to use the same and gain from it independently, without any further support from “the company” and “the partners”. The company’s liability is limited to replacement of any defective product, if brought to the notice of the company within 72 hours of receiving such a product.
5. Recognition of Packages
- The company is a private organization which has a licence to setup and conduct business anywhere in INDIA, unless a special permission is required from the state to do so. It caters to customers around the world, without any further permission. Only Certificates issued by Universities in INDIA have legal sanctity, Validity and Recognition within the INDIAN region for courses which are approved by the UGC and conducted and examined by the University through its colleges, or study centres. Even these certificates may not valid outside the country and the holder may be required to sit for another exam or course before taking further studies.
- The packages offered by the company are designed and developed by the company, its affiliates and may use ready made content from 3rd Parties. These usually are collection of online self paced learning & certification courses, live courses, Live realtime LearnHub one on one programs, Books, Workbooks, CDs and DVDs, eBooks, Audio Books etc. on various subjects. Some subjects within these packages may come with the option to test your knowledge by taking objective type tests and assessments online, on the computer, or within the subject book. The certificate thus issued is a mere reflection of your score on that test and does not have recognition by anybody. Only certificates issued by Universities have recognition.
- Elearning, Distance Learning, Self Learning etc, are popular supplementary mediums to enhance knowledge on a subject. The role of the company is limited to creating different generic packages as deemed fit and selling them directly and through its Channel Partners. No further technical support/coaching/guidance is offered by the company. However the customer should visit the FAQs section on the website to find more useful information.
- The customer may require additional coaching, monitoring, personal guidance, on the subject to acquire or gain understanding of the subject by an expert. Packages and it’s fee would be separate and in addition to this. The company currently does not support these packages by offering such additional packages.
6. Liability Disclaimer:
- The information, software, products, and services included on “the Package” may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The Company and/or its respective suppliers may make improvements and/or changes to “the Package” at any time. Advice received via “the Package” or in any manner from “the company”, or its advisers, should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
- In no event shall “the company” and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of “the Package”, with the delay or inability to use “the Package”, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through “the Package”, or otherwise arising out of the use of “the Package”, whether based on contract, tort, strict liability or otherwise, even if “the company” or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of “the Package”, or with any of these terms of use, your sole and exclusive remedy is to discontinue using “the Package”.
7. Warranties and Limited Liability:
It is advised not to accept any opened, unsealed physical package. The company sends all packages individually sealed, with the content clearly marked in the outside pocket. Upon receiving the package, please open the same and match the enclosed contents, with the enclosed content description paper. In case of any discrepancy, please do not accept the package or bring it to the notice of the Channel Partner writing on the delivery challan, and write an email immediately to the company within 72 hours. Acceptance of the package, means you are satisfied with its quality and workmanship.
The CDs/DVDs are encrypted and may not work on some local DVD players, or computers with pirated software. They are non returnable, and you may watch them on a computer with a DVD drive using the enclosed software. However in case of any faulty product/misprint/DVD not working you are advised to Contact info@eguruzy.com giving details of the problems faced. The company will happily replace/reissue the same.
8. Access Restriction:
“The company” reserves the right to deny in its sole discretion any user access to company website or “the virtual package” or any portion thereof without notice.
9. Modification of Terms and Conditions:
“The company” reserves the right to change the terms, conditions, and notices under which “the Package” is offered.
10. Copyright and Trademark Notices :
All contents of “The Package” are copyright of “the company”, its suppliers, or 3rd Party Respective Owners, mentioned on the Individual product, CD, DVD, books, workbook, ebook, Audio Book, document etc. Notice if any regards to clarification or violation for rights owned by the company may be sent to
A100, A Block, Sector 58, Noida, India – 201301.
11. Jurisdiction and Courts
You hereby consent to the exclusive jurisdiction and venue of courts in New Delhi and Uttar Pradesh, India in all disputes arising out of or relating to the acquisition or use of “the Package”. You agree that no joint venture, partnership, employment, or agency relationship exists between you and “the company” as a result of this agreement or use of “the Package”. “the company” performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of “the company” right to comply with governmental, court and law enforcement requests or requirements relating to your acquisition or use of “the Package” or information provided to or gathered by “the company” with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. This agreement and other related agreements under the “agreements” link on the website, constitutes the entire agreement between the user and “the company” with respect to the use of “the Package” and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and “the company” with respect to “the Package”. Any rights not expressly granted herein are reserved.
USER AGREEMENT
The Terms and Conditions
- That the customer understands and acknowledges that he is voluntarily buying a self use package, which comprises of online self paced learning & certification courses, live courses, Live realtime LearnHub one on one programs, self read, copyrighted Books, CDs, DVDs and or eBooks, Audio Books, etc. without any monitoring or technical support, after satisfying himself thoroughly with the contents and claims thereof. That the customer or is his family member is qualified and able to use the same and gain from it, independently without any further support from “the company” and “the partners”.
- That the customer may find in addition to the package contents, promotional material of the company, brochures, catalogues, etc, these are provided for enhancing knowledge of the customer about the company and its other packages only.
- That the customer undertakes to respect and agree to the copyright statement printed, published or appearing on screen, and shall not make copy, photocopy, for the purpose of backup or distribution without prior written permission of the copyright holder, failing which the matter shall be dealt with the relevant provision of law.
- That package cost or any part of it is NON REFUNDABLE after lapse of 15 days from date of Registration. The company shall at its own cost replace any defective material, if found and reported within 72 hours of delivery, via email to info@eguruzy.com or returned to the channel partner or distribution centre.
- That the customer has read and understood the “All Agreements” as available on the company website and agrees to abide by them.
- The customer understands that “the partner” is not an agent, employee or authorized representative, he is merely an Independent contractor, bound by “All Agreements”, to promote and sell the products, of the company as available on the company website eguruzy.com
- The Company makes the promises contained in “All Agreements” and through its website, and in other official material. No Associate is authorized to make any other promises to a Prospect/ Customer.
- If any Customer relies on any promises made by an Associate that are not in “All Agreements” and/or official Company material, and that Associate fails to keep any such promise, the Customer is encouraged to file a complaint with the Grievance Cell of the company, under the contact us section. Upon receipt of such a complaint, the Company will conduct such investigation as it deems necessary and, upon validation of such a complaint, impose appropriate penalties on the offending Associate as per the provisions of the “All Agreements”. Such action however will not result in any recovery of damages by the customer, which the customer is free to seek against the offending Associate, not the Company.
- That the customer has verified all claims and representations made to him by “the associates”, from the company website and hereby indemnifies “the company” and its partners harmless of any claims whatsoever arising of its content, use and non use of the same. In case of any discrepancy in representation, the customer shall always communicate with “the company” via email to info@eguruzy.com or to the grievance cell, to resolve any matter, before filing a complaint with any other authority.
- That the customer understands that the contents of “the package” may be changed/updated, or be withdrawn, temporarily or permanently, without any obligation on part of the company after giving an online notice of 04 weeks.
- That the customer may require additional LearnHub one on one programs tuition/coaching/monitoring/personal guidance on the subject to acquire or gain understanding as required by the Industry levels, by an expert or a mentor, or a teacher, it’s fee would be separate, and in addition to this. The company under its Distant Learning packages or Self Use packages such as these does not offer this support.
- That in order to use “the package”, or any of its parts, the customer may be required to have a windows pc or smart phone with internet connection facilities, an internet connection, and access to the internet by a browser, and knowledge/skill on how to use the same. That the customer agrees to bear all the related costs in pursuing “the package”, including the cost of training himself, if necessary for using “the package”.
- That the offers promoted on the website time to time are promotional offers/benefits made available to the customers or “the associates” as part of the business promotion activity from “the company” and are often offered along in conjunction/alliance with third parties. That these promotional offers come with some qualification criteria as mentioned on the offer page on the website, which must be met, to be eligible for the offer. That these timely promotions can be withdrawn by “the company” or the third party at any given time, without giving any due notice or reason whatsoever.
- That “the company” deploys consistent and conscious effort, skill, and technology to make the virtual package/ user/associate data, available to all 365 days a year. But due to technical reason, of virus attack, data center problems, hardware or software crash, bandwidth problems of the ISP, or routine maintenance/updating work, the website, “the package” or any part of it may be temporarily unavailable, “the partners” indemnify “the company” harmless of any claims, damages whatsoever arising out of such a mishap.
- That the customer shall not put, or promote false, or defamatory, or derogatory comments/remarks against the company on any media, social media, forums, or publicly accessible areas, physical or virtual. The company is liable to seek financial and punitive damages, or file for defamation case against such Customer.
- That participation in the entrepreneurship development opportunity based on the “Affiliate Marketing & Selling” model is free but purely approved upon completion of entrepreneurship development program certification and verification for the same by the company registrar, and by participating in the same, the customer shall become an associate(s) /independent channel partner(s)of “the company” promoting the packages in his personal, social and professional network. Terms and conditions for which shall be governed and followed as mentioned in the “associates agreement”.
- Customer acknowledges that customer has read, understands and agrees unconditionally to the terms set forth in All Agreements. These agreements constitute the entire agreement between the, customers, partners, and the company, on the subject matter hereof, and no other additional promises, representations, guarantees or agreements of any kind shall be valid concerning such subject matter unless in writing and signed by an authorized officer of the company.
- Not adhering to any terms of “all agreements” by the customer will be treated as an event of default. In such an event, all services/benefits/supports (as applicable) linked with the customer’s package, shall be suspended/terminated and appropriate punitive action shall be taken against the customer, as deemed fit by the company within the legal framework of applicable laws. The company is liable to seek financial and punitive damages, file for defamation case, or take any other judicial recourse against such an offending customer. All expenses borne by the company to pursue such action shall be recoverable from the customer, including all attorney fees, expenses, levies, fines and penalties.
- All disputes shall be heard exclusively in a competent court in the Jurisdiction of New Delhi, India and Uttar Pradesh, India. The customer hereby submits and expressly waives the right to bring/file suit or complaint in any other Jurisdiction. In any cause of action the winner shall be entitled to recovery of all court approved attorney fees, court costs and other costs of the action.
ASSOCIATE AGREEMENT
ENFORCEABILITY
This agreement is automatically enforced, upon intent to use the optional entrepreneurship development opportunity by any existing customer, or any Existing or Retired Associate, by clicking “activate optional entrepreneurship opportunity” in the dashboard after logging into the company website, or sending a request to the official email of the company, or by SMS.
- The Agreement shall be read in a manner consistent with Section 10 of the Indian Contract Act, 1872;
- In addition to the rights and obligations of parties to this agreement or under Model Framework for Guidelines on Affiliate Marketing & Selling, or any other law in force, parties shall have rights and obligations that are coextensive with rights and obligations of parties under the Indian Contract Act, 1872;
The process of selling company goods and services through the hands of independent channel partners/Associates is called Affiliate Marketing & Selling. The Company and the Associate shall be responsible for compliance of this Agreement by any member of its network of Affiliate Marketing & Selling, whether such member is appointed directly or indirectly by the company, or any of its Associates. For clarity, member of Affiliate Marketing & Selling only include person who have opted for the optional business opportunity.
Voluntary Participation
1. Participation in the Company’s entrepreneurship development program opportunity is totally optional and Voluntary. Upon being convinced of the quality of the packages offered by the company, self belief and ability to promote the packages in their network of friends, family and acquaintances, one may opt for this business and earn incentives and commissions based on achieving predetermined set sales target.
2. Before beginning to work as an Associate, the Associate undertakes to take “Free of Cost” mandatory orientation course on “Affiliate Marketing & Selling” and optional course of “Setting up your own entrepreneurship development program opportunity as a Affiliate Marketer”, as available online at the company website www.eguruzy.com , using his registration details, and also available “free of cost” in the courses included in some packages, (if one has purchased such a package), to gather and understand fair and accurate information, and prepare oneself before one can approach prospects, customers or other Associates. The content required to be covered are:
- The Affiliate Marketing & Selling Industry, and the Environment.
- The company products, Its marketing plan, compensation, reimbursement and incentive plans, promotional offers etc.
- Using the company website, access all sections, file requests, grievance, and communicate with the company.
- To prepare oneself to be able to provide complete and accurate information to prospective clients and existing Affiliate Marketers as required by the company.
- To understand, his rights and obligations as a Affiliate Marketer towards “All parties”
3. An Associate undertakes to update and complete his KYC norms with the company, either by uploading a true copy online, or by sending attested copies to Noida office the list of following documents. All existing associates shall update the same by the 1st March 2026.
- Complete Registration form signed on applicable places.
- Passport Size Photograph for issuance of ID card.
- Government Issued ID to Aadhaar or Voter Id, to verify Name and address
- Copy of the PAN Card, if available
- Bank Account Number, Bank Name, and IFSC Code
- Others, Bank Passbook, Voter ID, Copy of the Check
Additionally the associate must update online his own and unique.
- Mobile Number
- Email Address
For ease of access, and streamline communication. Till the Know Your Customer documentation (KYC) is complete, the company reserves the right to hold all commission/incentives earned by the Associate, until the beneficiary details are established and verified.
4. The Company and the Associate solemnly undertake NOT TO:
- Use misleading, deceptive or unfair sales practices, including misrepresentation of actual or potential sales or earnings, in their interaction with prospect, or existing Affiliate Marketers;
- Make any factual representation to a prospect or Affiliate Marketer that cannot be verified or make any promise that cannot be fulfilled;
- Present any advantages of Affiliate Marketing & Selling to any prospect, Affiliate Marketer in a false or deceptive manner;
- Make or cause, or permit to be made, any representation, conduct, relating to the Affiliate Marketing & Selling business, including remuneration system and all agreements between “All parties” or to the goods or services being sold, which is false or misleading;
- Use, or cause or permit to be used, fraud, coercion, harassment, or unconscionable or unlawful means in promoting the Affiliate Marketing & Selling practice, including remuneration system and agreement between “All parties”, or for the goods or services being sold through this agreement;
- Require its Prospects, Customers and Affiliate Marketers to provide any benefit, including package fees and renewal fees or to purchase any sales demonstration equipment or material in order to participate in its Affiliate Marketing & Selling operations;
- Provide any benefit to any person for the introduction or sales of one or more persons as Affiliate Marketers;
- Require the Customers and Affiliate Marketers to pay any money by way of minimum Monthly Subscription or Renewal charges;
5. Obligation of the The company :
The Company agrees to:
- Not compel or induce the Affiliate Marketer to purchase goods or services in an amount that exceeds an amount that can be expected to be sold to consumers within a reasonable period of time;
- Allow or provide the Affiliate Marketer a 15 day period in which to cancel participation and receive a reasonable refund for inventory of goods or services purchased to be resold further.
- Allow for the termination of contract, with reasonable notice, in such instances and on such terms where a Affiliate Marketer is found to have made no sales of goods or services for a period of up to two years since the contract was entered into, or since the date of the last sale made by the Affiliate Marketer; All Existing Affiliate Marketers, who have not made any sale in last 2 years and or 3 years from date of registration are called upon to make a sale by the 31st March 2026, failing which their IDs/business Centres shall be made null and void, and all agreements between the companies and associate shall cease to exist, without any obligation or liability on the company.
- Allow or provide for a buy-back or repurchase policy for currently marketable goods or services sold to the Affiliate Marketer at the said Affiliate Marketer’s request at reasonable terms.
6. Obligations of Affiliate Marketers
- Affiliate Marketer engaged in Affiliate Marketing & Selling should carry their identity card and not visit the prospect customer’s premises without prior appointment/approval;
- At the initiation of a sales representation, without request, truthfully and clearly identify themselves, the identity of the Affiliate Marketing & Selling entity, the nature of the goods or services sold and the purpose of the solicitation to the prospective customer;
- Offer a prospective consumer accurate and complete explanations and demonstrations of goods and services, prices, credit terms, terms of payment, return policies, terms of guarantee, after-sales service;
- Provide the following information to the prospect / consumers at the time of sale, namely:
- Name, address, registration number or enrolment number, identity proof and telephone number of the Affiliate Marketer and details of Affiliate Marketing & Selling entity;
- A description of the goods or services to be supplied;
- Record the time and place for inspection of the samples and delivery of goods.
- Explain to the consumer, tentative time of delivery of the goods and the return policy of the company in the details, before the transaction;
- Register all Orders online at the company website, and give the customer the proforma invoice, or Invoice, and Payment Receipt as may be applicable.
- Assist the customer to pay for the chosen product, by using one of the methods accepted by the company. The current list of mode of payments is available on the website.
- Inform the customer of his/her rights to cancel the order and / or to return the product in saleable condition and avail full refund on sums paid within a period of 72 hours.
- Ensure that the customer gets his product within the stipulated time frame and verified that material so delivered are free from any manufacturing defect, and resolve issues if any.
- Guide and assist the Customer on how to use the Product, and assist the customer, to work as an associate, in case he chooses to avail the optional business opportunity.
- All sales are to be registered online at the company website and maintained by the company. Sales pertaining to last 2 financial years are kept by the company in computer data. However it is recommended that the Associate keep proper book of accounts stating the details of the products, price, tax and the quantity and such other details in respect of the goods sold by him/her, in such form as per applicable law.
Relationship
7. Affiliate Marketers agree that they are Independent Channel Partner, called an “Associate,” and will have no authority to bind the Company to any obligations, outside this agreement. The relationship between Associate and the Company is established only by this Agreement and Associate is not an employee or any other legal representative of the Company or its service providers.
Promises by Recruiting Associate:
8. The Company makes the promises contained in this Agreement or through its website, and in other official material and no Associate is authorized to make any other promises to a prospective Customer. If any Customer relies on any promises made by an Associate that are not in this Agreement and/or official Company material, and that Associate fails to keep any such promise, the Customer is encouraged to file a complaint with the Grievance Cell of the company. Upon receipt of such a complaint, the Company will conduct such investigation as it deems necessary and, upon validation of such a complaint, impose appropriate penalties on the offending Associate. Such action however will not result in any recovery of damages by the customer, which the customer is free to seek against the offending Associate, not the Company.
Associates Incentive:
9. In order to qualify to earn incentives, the associate must personally make 3 sale of any package as available. Associate will be eligible to collect incentives on all performance milestone levels his sales, provided he/she is working actively in promotion of the company packages. All payments to the associate shall be sent after applicable deductions including the withholding tax. Associate understands that to earn incentives in the packages, Associate is responsible for generating income his/her self. To do this, Associate will personally build his or her Affiliate Sales team and will contact prospects by phone and in person and attend/conduct local meetings, seminars, road shows, in different regions himself.
Reimbursement and Additional Incentive Policy
10. Associates /Channel Partners designated Mile Achievers and above (see associate Level at the website), shall be eligible for reimbursement of expenses, including outstation lodging, travelling, petrol, seminar expenses, and expenses incurred in training of customers and other channel partners, calculated and capped @ 100% of their incentive. The same shall be added and paid included in their incentive. To avail the same, the channel partners must keep all his bills and other expenditure statement open to audit at all times for the company personnel to inspect. Discrepancies if any, in the amount payable and actual expenditure incurred, shall be adjusted in the incentives or reimbursed later. However not all Crown Ambassadors are eligible for this policy, the company‟s decision in this regard is final.
11. For Development of business in new areas, regions, and in foreign Countries, Associates/ Channel Partners shall be eligible for further reimbursement of expenses, including outstation lodging, travelling, petrol, seminar expenses, and expenses incurred in training of new customers and channel partners, calculated and capped @ 100% of their incentive. The same shall also be added and paid included in their incentive. To avail the same, the channel partners must keep all his bills and other expenditure statement open to audit at all times for the company personnel to inspect. Discrepancies if any, in the amount payable and actual expenditure incurred, shall be adjusted in the incentives or reimbursed later. Company’s prior approval is required for the same
12. For Social responsibility of the company towards members of the society, above Associates/Channel Partners shall be eligible for organizing Educational/Training/Awareness Camps in the areas near there working place and expenses incurred in organizing these camps on behalf of the company will be paid on actual basis. To do the same, the channel partners must keep all his bills and other expenditure statement open to audit at all times for the company personnel to inspect. Discrepancies if any, in the amount payable and actual expenditure incurred, shall be adjusted in the incentives or reimbursed later. All of these must be conducted with prior approval from the company.
13. For training of new associates/customers, to enable them to use the company package effectively and/or promote the same, the partners shall conduct training programs in their own capacity using their own funds. The company shall reimburse eligible associates, INR 400 only once per customer who attending such event which shall be towards, refreshments, infrastructure arrangements, etc. This amount may be increased to INR 800 in case the training is done in remote area, neighbouring countries, Kashmir or North East Region where the cost of imparting such event is significantly higher.
Taxes and Permissions:
14. Associate is solely responsible for all self-employment taxes and any central, state, local or other taxes that may be due as a result of Associate’s business activities. Associate agrees to abide by any national, state, or local laws, rules and regulations pertaining to this Agreement. At Associate’s own expense, Associate will make, execute and file all such reports and obtain such licenses as are required by law or public authority with respect to this Agreement.
Policy/Rate Changes:
15. The current incentive payout policy can be accessed from the company website. Associate agrees that The Company may, from time to time with a general notice, change the compensation plan, rates, prices and charges, or this Agreement to be applicable to all Associates. If Associate chooses to remain in the program, Associate agrees to abide by those changes. Any such notice shall be deemed to have been given and received as of the day after such notice is posted on the Company web site and/or the day the change is put on the Company’s messaging centre, disseminated via email or other mode of mass communication. It is Associates responsibility to stay abreast of developments communicated in this fashion.
Packages Available:
16. Different packages are available from the company to be promoted adopting the Affiliate Marketing & Selling marketing strategy. The most updated list of current products/packages can be had from eguruzy.com . Associates undertakes to to see and understand the packages and their contents clearly before promoting the same.
Cross Sponsoring/Cross Marketing:
17. Associate understands that cross sponsoring, cross marketing and cross line jumping are prohibited in The Program and may result in the imposition of penalty, as more fully set forth hereafter, but may include immediate termination of this Agreement.
- “Cross sponsoring” means soliciting an Associate or any closely related person or entity into a team different from the existing team for that Associate.
- “Cross Marketing” means soliciting an Associate, except personally sponsored Associates, or a closely related person or entity, into another Affiliate Marketing platform.
- “Cross line jumping” means an Associate or any closely related person or entity voluntarily taking a Business Centre that is not in the same team as the one in which the Associate first was enrolled.
- A “closely related person or entity” is any person in the household of the Associate (e.g. spouse, son, daughter, parent living in the same household) or any corporation, partnership, limited liability company, trust or other legal entity, which is controlled by the Associate.
Grievance Redressal Mechanism/ Filing Complaints:
18. Associate desires to report a violation of this Agreement, must do so by sending an e-mail to the Grievance Cell, or info@eguruzy.com giving comprehensive details of such violation. Alternatively, if the company receives a complaint against any associate, it will give a notice in writing to the concerning associate, seeking explanation, and clarity and all illegalities found shall be dealt severely and in accordance to this agreement. Barring Exceptional Circumstances, All investigations in the Grievance Cell must be concluded within a period of 45 days from date of such complaint.
Intellectual Proprietary and Copyright:
19. Associate understands that the Company products, Marketing plan, Associate lists and Official literature are proprietary information and are considered intellectual property of the Company. Associate hereby agrees not to directly or indirectly disclose or use any of said confidential or proprietary information except to specifically promote the Company business in accordance with the provisions of this Agreement. Associate further agrees that this provision shall survive the expiration or termination of this Agreement.
Multiple Enrollment:
20. The Company through its packages intends to service individuals, families, businesses and Institutions. If you have more than one users benefiting from the packages, we advise you to buy several packages, as copying and using content material is illegal and violation of copyrights.
Wrongful Multiple Enrollment in Packages:
21. The Company does not encourage the purchase of more than one package in order to participate in the Program, or enhance the compensation plan or even to maximize potential compensation. Any Associate who advises potential Associates otherwise is in violation of this Agreement and subject to penalty as set forth herein, including refunding the package amount, or penalty of INR 10000/- Rupees Ten Thousand Only, or both.
Incentive Calculation:
22. Associate understands that although Associate may refer other customers into the Program, the packages does not allow Associate to profit from the activity of referring other Associates. Incentives are paid only on ACTUAL SALES that are made by Associate or by other Associates that fall into Associate’s Team. No one has made any promise or guarantee that Associate will derive any specific income or profit as an Associate. Associate understands that any income the Associate earns in the packages is determined by Associate’s personal activity as a business promoter. Associate understands that incentives shall be paid only to the qualified “selling” Associate and to his or her Team and Registrar. Associate shall not make any income representations except those set forth herein or otherwise specifically set forth in official Company material. Other promotional campaigns, and associated bonuses, gifts, tours if any, are temporary and must be clarified so.
Trademarks and Marketing Materials:
23. Associate will not use the Company trade names and/or trademarks except to promote the Company business. In all such authorized use, Associate will make clear that Associate is an Independent Distributor and the advertising is the Associate’s and not the Company’s.
Sale of Business Centre:
24. In order to maintain the integrity of the Company’s sales organization, if an Associate desires to sell a Business Centre, the Associate must first offer it for sale in writing to the Associate immediate Registrar from the Business Centre to be sold. If the Registrar Associate declines to purchase the Business Centre, the selling Associate is then free to sell the Business Centre to someone else, on the same terms and conditions as was offered to the Registrar Associate. All such sales require the completion of a Transfer Form and payment of a transfer fee and must be approved by the Company. Sale of a corporation or other legal entity, which owns a Affinity Channel Suite Dashboard, is hereby deemed to be the sale of the Affinity Channel Suite Dashboard and is subject to the provisions above stated.
In-heritability:
25. The Company package, (excluding any software that may be included as part of the package), and the Business Centre, like any other business or asset an Associate may have, is fully transferable in accordance with the terms of a Will, or, in the absence of a Will, it passes to heirs pursuant to the applicable interstate succession laws. For those Associates whose The Company Business Centre is/are owned by a corporation (or some other type of legal entity), there would be no change in the ownership of the Business Centre upon the death of an owner of that corporation, etc. Ownership of the corporation would change by passing to the heirs, but the corporation would continue to own the packages Business Centre.
Information from Associates:
26. All registration information provided by an Associate to The Company must be accurate and complete. Associate must update and correct registration information if it changes.
E-Wallet and Payment Services
27. Associates may deposit payment in advance with the company in their e-wallet and use the same later, online to purchase goods and sell to prospects/customers. All amount in e-wallet can be refunded to the customer by using the online dashboard, or writing a mail to info@eguruzy.com
- Incentive is paid only after receipt of Entrepreneurship Development Program Completion Certification, Bank Details, and Updated KYC of the Associate. All pending Amounts are automatically transferred to the e-wallet of the Associate after a period of 2 years from date of earning the incentive. Please visit incentive policy for comprehensive details.
- The associate has to register all his sales online at the company website. All transactions generate a unique transaction ID number. The associate can use available payment options like payment trough credit card, debit card, Rupay, NEFT, RTGS etc. Sale of packages to the customer are non refundable after lapse of 72 hours of fee received by the company, or receipt of goods by the customer, provided the package hasn’t been used.
- Associate shall not receive refunds for paid packages, removed due to violation of this agreement or any other agreement applicable to its use. Unpaid registrations are temporarily suspended after 30 days, and deleted permanently after a period of 45 days from date of registration. This is done to primarily to remove junk registrations.
- If any Registration is required to be restored from suspension than an additional restoration fee of INR.750/- may be levied. Restoration of suspended Registrations requires a mail to be sent to info@eguruzy.com notifying the reason for delay, and mode/particular of payment, if it has already already dispatched or expected time for dispatch to prevent cancellation/deletion of the Unique ID. For all your correspondence with the company, please use the respective ID number.
- User/Associate agrees to pay INR 500/- fee for returned cheque charge and transfer fees of Rs.1500/- as administrative fee. The Company on its sole discretion may accept or reject anyone’s application for the packages.
Security:
28. Each Associate must keep all passwords and other secure access information confidential and notify The Company promptly if the Associate believes that the security of an account has been compromised. The Company has taken reasonable steps to protect the security of online transactions. However, The Company cannot and does not warrant such security and will not be liable for any losses or damages resulting from any security breaches.
Spam/Misuse of System:
29. Associate shall not engage in spamming in order to promote the Associate’s Affiliate Benefits. “Spam” includes:
- Mass mailings akin to junk-mail, either to news groups or electronic mail or unsolicited commercial and/or informational email, including, without limitation, commercial advertising and informational announcements, sent to people not known personally, unless the recipients have expressly asked to receive email announcing packages of this type,
- Associate shall not send unsolicited advertisements for the Company packages or otherwise solicit related business by fax in violation of the local Authority Rules.
Indemnity :
30. Associate indemnifies and holds The Company harmless against all claims made by any third party, prospect or customer serviced by him, and any related damages and expenses (including reasonable attorney’s fees), arising out of or connected with the associate’s conduct, the goods or service the associate offers, or any violation of this agreement by associate.
Limitation of Liability:
31. The Company will not be liable to any Associate for indirect, incidental, special or consequential damages, such as (but not limited to) loss of profits or affiliate interruption, arising out of or connected to the use of, or inability to use, “the package”, related services, products or marketing materials provided to any Associate.
Voluntary Resignation:
32. Associate may voluntarily terminate this Agreement by sending written notice at any time for any reason. If Associate terminates this Agreement that Associate shall not be allowed to become an Associate again for a period of six (6) months. If Associate re-joins on-line in violation of this policy then that Associate shall be terminated and Associate shall not be allowed to earn any incentives from the new position.
Imposition of Penalty:
33. If Associate breaches any of the provisions of this Agreement, violates any applicable law or regulation or engages in any false, misleading or unfair trade practice, including but not limited to, making misleading income representations or making promises to potential Customers, or other Associates that cannot be kept by Associate, (herein called “Violation”) any such Violation is grounds for the imposition of penalty, as more fully set forth hereafter. The Company may suspend Associate, including suspension of incentive earned at the time, pending investigation of any alleged Violation. Associate shall be given notice of the alleged Violation by e-mail, fax or other rapid method of communication and shall have 07 (seven) days thereafter to respond in writing (verbal response will not be considered) to any alleged Violation (s), failing which, the Company can consider the allegations to be true. (It is Associate’s responsibility to see that Company receives the response, with supporting documentation, if any, within the seven-day period.) If at the end of the investigation it is determined that Associate is to be penalized, the date of the imposition of the penalty can be, at the Company’s option,
- the date of the penalty notice,
- the date of the notice of the alleged Violation
- the date on which suspension, if any, occurred, or
- Any other current date.
Incentive/Commission/Discounts earned if any, as of the date of a termination, shall be withheld. Any such penalties shall be deemed to be liquidated damages as payment of part of the damages suffered by Company for the Violation. Associate can request that any decision to impose a penalty be reviewed and supply any additional material that may bear on the matter in support thereof within seven days after notice of the penalty is given. Company shall then advise Associate of its final decision.
The Company shall have the option of imposing any one or more of the following penalties for Violations:
- Disabling of business Centre of Associate
- Denial or revocation of any achievement awards otherwise earned
- Denial of sales credit for sales that fall into the Downline of a cross-sponsored Associate;
- Denial of credit for sales of multiple Business Centres due to falsely representing need for them;
- Imposition of a fine in an amount to be determined by the Company; and/or Termination of the Associates Agreement.
- If an associate is found guilty of promoting other Affiliate Marketing & Selling companies or their products within the company network, he/they shall be terminated and fined with at least preceding twelve months of incentives earned by them from the company from date of sending the notice by the company.
- The company is liable to seek financial and punitive damages, file for defamation case, or take any other judicial recourse against such an offending associate. All expenses borne by the company to pursue such action shall be recoverable from the associate, including all attorney fees, expenses, levies, fines and penalties.
Jurisdiction Venue:
34. This Agreement shall be construed and enforced in accordance with the laws of New Delhi and Uttar Pradesh without reference legal principles that would cause the law of another jurisdiction to be applied. Causes of action between the parties hereto of any type, whether based on this Agreement, on fraud or any other sort, or grounded in principles of strict liability or statutes of any kind, shall be heard exclusively in a court of competent jurisdiction in New Delhi, INDIA and UTTAR PRADESH, INDIA, each party hereby submitting to the jurisdiction of such courts and expressly waiving the right to bring suit in all other courts. In any cause of action the winner shall be entitled to recovery of all court approved attorney fees, court costs and other costs of the action.
Addresses:
35. The address for Associate shall be as is maintained in the records of the Company. The address for the company is AltF, A100, A Block, Sector 58, Noida, India – 201301. Either may change from time to time.
Official Languages/Definitions:
36. The English version of this Agreement, as maintained by The Company, is the official version and shall control over any other language version(s) which may be made available for ease of reference for some Associates. As used in the materials, when the term, “sell/ enroll” and words of similar import are used to describe the sales activities of an Associate, this is an abbreviated reference to the promotional activities of Associate with respect to sales and it is understood that all sales are between the Company and the purchaser, not between the Associate and the purchaser. Likewise, when the term, “team” and words of similar import are used to describe the referral and sales activities of an Associate, this is an abbreviated reference to the team building activities of Associate and it is understood that the agreement by which one becomes an Associate is between the Company and the team Associate and not between the new Associate and the referring Associate.
Incorporation of Agreements:
37. If Associate has subscribed to the package, the “User Agreement” and “Terms and Conditions”, and “Associate Agreement” are incorporated herein as if fully set forth.
Entire Agreement:
38. This Agreement constitutes the entire agreement between the parties on the subject matter hereof, and no other additional promises, representations, guarantees or agreements of any kind shall be valid concerning such subject matter unless in writing and signed by an authorized officer of the company.